Fire And Water Damage Restoration Business Software

Thoughtful Systems has been creating customized software for fire and water damage restoration businesses for over 30 years. Specializing in fire and water damage restoration, clean up and repairs is a lucrative niche of the cleaning industry and our Service Genius software helps you remain efficient and profitable in this competitive business market.

Whether your fire and water damage restoration business focuses solely on the cleanup and drying of water damage or extends to full-service cleanup, repairs, and construction projects, Service Genius seamlessly integrates all scheduling, billing, and accounting tasks. It also facilitates efficient communication between your office staff, customers, and field employees.

Moreover, Service Genius software equips you with powerful reporting tools essential for analyzing your company’s marketing strategies and profit reports. It enables you to harness the power of the web and leverage new marketing options available through online advertising and increased web traffic. This comprehensive solution is designed to enhance the efficiency and effectiveness of your fire and water damage restoration business.

Want to see exactly how our Service Genius Software can help your business grow? Take a demo today!


Top Reasons You Should Choose Service Genius Software for Your Fire and Water Damage Restoration Business

Take Your Business Mobile

The SM-Mobile App brings all your business tools to the field, empowering your employees with real-time access to their work schedules and client needs. This app allows them to take photos of the job site, capture client signatures, edit custom PDF forms, complete jobs, modify estimates, generate invoices, and process payments—all directly from the field. The GPS tracking feature ensures they’re prepared to move to the next job, with all the necessary information displayed on their mobile device. The SM-Mobile App is compatible with both Apple and Android devices, offering flexibility and convenience for your field operations.

Improve Customer Service

The ultimate outcome of enhanced efficiency is the delivery of better service to your customers!

As your focus shifts away from the routine back-office tasks, Service Genius enables you to dedicate more time to ensuring your customers receive the quality services they deserve.

Service Genius goes beyond improving operational efficiency; it provides additional tools to manage customer complaints, send correspondence, and set up reminders for follow-ups. This comprehensive approach is designed to elevate your customer service standards and contribute to the overall satisfaction of your clientele.

Track Your Marketing Efforts

Many small and growing businesses make the mistake of investing money seemingly blindly, with a belief that as long as the money is invested in something it will generate sales.

With the Service Genius you can track and analyze your different marketing methods to determine which ones are giving you the best return on your investment. The Service Genius’s great marketing features makes our fire and water damage restoration service software an invaluable tool!

"The feature where I can automatically update the charge rate for all clients who have a certain procedure saves me countless hours..."
James Cramer,
Allied, Mobile, AL