Carpet Cleaning Software

Custom Carpet Cleaning Business Software for Automated Scheduling, Bidding, Billing and More

The finest carpet cleaning software offers comprehensive functionality, from scheduling carpet cleanings to managing job bids and more. Success in the carpet cleaning industry demands handling multiple aspects of the business efficiently, including sending automated reminders to customers, upselling services, and managing various tasks. Our carpet cleaning software excels in these areas and more. It includes real-time QuickBooks integration, payroll tracking, estimation and bidding tools, mapping capabilities, equipment tracking, and more. This sophisticated, user-friendly software is tailored to meet the unique needs of your carpet cleaning business.

Thoughtful Systems’ Service Genius software is designed to encompass marketing, sales, scheduling, customer relationship management, estimates, accounting, inventory tracking, and other vital tools essential for running a thriving carpet cleaning business.

For nearly three decades, Thoughtful Systems has empowered carpet cleaning, rug cleaning, and upholstery cleaning businesses to operate efficiently and productively. Our customized software applications are specifically crafted for your carpet or rug cleaning business, automating daily tasks, saving time and effort, allowing you to focus on business growth.

Service Genius software continues to lead the market in providing software solutions for carpet cleaning companies. Our satisfied users range from small, family-owned businesses to successful carpet care franchises with branches across the US, Canada, and Australia.

As a carpet cleaning business owner, you can leverage our extensive experience in the industry, acquired through assisting thousands of users. We’ve translated this knowledge into a comprehensive business management software package tailored to meet the unique needs of carpet cleaning companies.

With a robust, customized software package, you can concentrate on critical aspects like business growth, increased sales, and delivering top-notch customer service.

Want to see exactly how our Carpet Cleaning Software can help your business grow? Take a demo today!

"Apex Carpet Care has used Service Genius for nearly six years. We are truck-mounted carpet cleaners, including water and smoke damage restoration, area rug cleaning, and trauma and crime scene cleanup. We do our daily schedules with the program and directly integrate the transactions into QuickBooks Enterprise. This saves a great deal of time on a daily basis. There are built-in reminders telling you to call the customers in advance if necessary. We use a customized work order form to send to our technicians daily who don’t even need to come into the office. Thoughtful Systems support is the best I’ve ever seen in a software company. It’s personalized and very responsive. They progressively update their software. If you encounter database problems (very rare), they drop everything and take care of you. They recognize the need to keep you in operation all the time and not abandon once you buy their software."
Jerry Kovach,
Owner at Amazon Cleaning LLC, Atlanta, GA

Top Reasons You Should Choose Service Genius Software for Your Carpet Cleaning Business

Go Mobile with SM-Mobile App

Our SM-Mobile App allows carpet care employees to take all business tools into the field. With this app, technicians can access their work schedule and client needs, take notes, complete jobs, edit estimates, capture client signatures, produce invoices, process payments (including credit cards), and even take photos related to each job. GPS tracking ensures they’re ready for the next job with real-time information displayed on their mobile device. The app is compatible with both Apple and Android devices.

Mapping and Route Optimization

Integrated mapping features help you determine optimal routes, calculate travel time between jobs, and assign the best technician for each job using the “Find the Best Employee” feature. These features suggest job booking based on employee locations, reducing travel times between jobs and increasing efficiency. Mapping tools also optimize daily routes for each technician, saving time and lowering your company’s expenses.

GPS Tracking

Accurately track employee locations and arrival times at job sites. The SM-Mobile App records employee locations every 5 minutes and logs the time and GPS location when they check in for a job. This feature provides transparency and can be valuable for verifying on-site presence.

Effective Marketing Outreach

Our Integrated Email Module simplifies marketing by enabling you to create bulk email campaigns for leads, current customers, or specific subsets. You can choose from pre-defined mail merge templates or create your own using Microsoft Word. Send reminders, brochures, and other promotional materials to engage clients and boost business.

Integrated Text Messaging

The SMS/text message feature allows you to send mass texts of job information to employees, with predefined or custom messages. You can also send appointment reminders to customers who opt for text messages.

"The feature where I can automatically update the charge rate for all clients who have a certain procedure saves me countless hours..."
James Cramer,
Allied, Mobile, AL

Integrated Accounts Receivable

Service Genius includes invoices, statements, payments, account balances, aging reports, and other financial tools to help you maintain accurate financial records. The software automatically generates invoices when jobs are completed and provides real-time account balance information. Integration with QuickBooks, MYOB, Sage, and other accounting packages is also available.

Sales Productivity Reports

Service Genius offers various sales-related reports, providing insights into your carpet cleaning business’s performance. Analyze sales by source, work type, salesperson, commissions, and more. These reports help you make informed decisions and track your sales team’s performance.

Credit Card Processing

Process credit card payments quickly and efficiently within Service Genius, with all credit card information stored securely on a remote server. This feature can save you money and streamline financial transactions.

Full Payroll Functionality

Service Genius records employee details and work times as jobs are completed, making payroll calculations easy. You can set up different payment methods, such as hourly rates, commissions, or per-service payments. The software generates reports showing gross amounts due to each employee or sub-contractor, helping you manage your workforce and finances effectively.

QuickBooks Real-Time Link

If you already use QuickBooks, Service Genius simplifies the transition. You can transfer customer data to Service Genius quickly and keep information synchronized between the two platforms in real-time.

Exceptional Customer Support

With Service Genius Carpet Cleaners Edition, you’re not alone. Our professional customer success consultants provide training and unlimited support to ensure a smooth implementation of the software in your business. We’ve continuously updated our software over 27 years to keep you up-to-date with the latest developments and industry needs.